Field Service Asia 2020

12 - 14 November, 2020

Amara Sanctuary Resort Sentosa, Singapore

65 6722 9455

Focus Day - Tuesday, 12 November 2019

Technology Evaluation Roundtables

12:00 pm - 1:00 pm Networking Lunch & Registration

1:00 pm - 1:10 pm Welcome Remarks

 Gladys Caligagan, Conference Director, Field Service Asia

1:10 pm - 1:20 pm Chairperson’s Opening Remarks

Jan van Veen, Co-Founder & Managing Director at moreMomentum

Jan van Veen

Co-Founder & Managing Director
moreMomentum

We already know that for a company to thrive, it's not only needed to adopt new technology to make processes more efficient, but one of the most important aspects is how willing your stakeholders are to adapt to change, and what is needed to make the execution easier. Listen to our panel of experts, who will help you prepare your questions to ensure you fully recognise the pros and cons of choosing a technology platform: 
•The technology paradigm – How can you establish which initiative you should be supporting and why?
•When evaluating new technology platforms, what are the key areas you should be testing and looking out for? 
•What different technology platform models can help you prosper?
•How can you establish what platform is best suited to fit into your current workflow?
•What is your decision making process in choosing which vendor to use?
•What do you think is the next big thing in field service?
Naimish Rajyaguru, National Service Head at Symphony Limited

Naimish Rajyaguru

National Service Head
Symphony Limited

Mark van der Wolf, Global Head of Service and Projects at Moba Group

Mark van der Wolf

Global Head of Service and Projects
Moba Group

Flora Chen, Workorder Process Innovation at Haier

Flora Chen

Workorder Process Innovation
Haier

Jan van Veen, Co-Founder & Managing Director at moreMomentum

Jan van Veen

Co-Founder & Managing Director
moreMomentum

1:50 pm - 2:25 pm Platform Perspective: A 5-minute introduction to each technology initiative involved today- What is their USP and what benefits do they bring?

Ben Hartman, Sales Manager, APAC at Astea International

Ben Hartman

Sales Manager, APAC
Astea International

Paulraj Rathinasamy, Global CTO at Ducont Systems

Paulraj Rathinasamy

Global CTO
Ducont Systems

Rajiv Niles, Senior Director,  Solution Architecture at ServiceMax

Rajiv Niles

Senior Director, Solution Architecture
ServiceMax

Rama Krishna Chiniarlapalla, CEO & Co-Founder at Spoors

Rama Krishna Chiniarlapalla

CEO & Co-Founder
Spoors

4 x Technology Roundtable: Meet 1-4 of the newest technology offerings with your peers to establish who best meets your business needs

Table 1: Astea

2:25 pm - 3:40 pm
Ben Hartman, Sales Manager, APAC at Astea International

Ben Hartman

Sales Manager, APAC
Astea International

Table 2: Salesforce

2:25 pm - 3:40 pm

Table 3: Ducont Systems

2:25 pm - 3:40 pm
Paulraj Rathinasamy, Global CTO at Ducont Systems

Paulraj Rathinasamy

Global CTO
Ducont Systems

Table 4: IFS

2:25 pm - 3:40 pm

Table 5: LogMeIn

2:25 pm - 3:40 pm

Table 6: RealWear

2:25 pm - 3:40 pm
John Higgs, VP of Asia Pacific & Japan at RealWear

John Higgs

VP of Asia Pacific & Japan
RealWear

Table 7: ServiceMax

2:25 pm - 3:40 pm
Rajiv Niles, Senior Director,  Solution Architecture at ServiceMax

Rajiv Niles

Senior Director, Solution Architecture
ServiceMax

Table 8: Spoors

2:25 pm - 3:40 pm
Rama Krishna Chiniarlapalla, CEO & Co-Founder at Spoors

Rama Krishna Chiniarlapalla

CEO & Co-Founder
Spoors

3:40 pm - 4:10 pm Afternoon Networking Break

4 x Technology Roundtables: Meet 5-8 of the newest technology offerings with your peers to establish who best meets your business needs

Table 1: Astea

4:10 pm - 5:25 pm
Ben Hartman, Sales Manager, APAC at Astea International

Ben Hartman

Sales Manager, APAC
Astea International

Table 2: Salesforce

4:10 pm - 5:25 pm

Table 3: Ducont Systems

4:10 pm - 5:25 pm
Paulraj Rathinasamy, Global CTO at Ducont Systems

Paulraj Rathinasamy

Global CTO
Ducont Systems

Table 4: IFS

4:10 pm - 5:25 pm

Table 5: LogMeIn

4:10 pm - 5:25 pm

Table 6: RealWear

4:10 pm - 5:25 pm
John Higgs, VP of Asia Pacific & Japan at RealWear

John Higgs

VP of Asia Pacific & Japan
RealWear

Table 7: ServiceMax

4:10 pm - 5:25 pm
Rajiv Niles, Senior Director,  Solution Architecture at ServiceMax

Rajiv Niles

Senior Director, Solution Architecture
ServiceMax

Table 8: Spoors

4:10 pm - 5:25 pm
Rama Krishna Chiniarlapalla, CEO & Co-Founder at Spoors

Rama Krishna Chiniarlapalla

CEO & Co-Founder
Spoors

5:25 pm - 5:30 pm Chairperson’s Closing Remarks

Jan van Veen, Co-Founder & Managing Director at moreMomentum

Jan van Veen

Co-Founder & Managing Director
moreMomentum

5:30 pm - 6:30 pm Networking Drinks