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“Inspirational! An event focused on tangible takeaways for the field service leaders delivered by the top players.”

Edmund Cheng, Head of Customer Service, Mercedes-Benz Centre, Cycle & Carriage

We’ve just wrapped up Field Service Asia 2018.

See what your colleagues had to say about the only field service conference in the region:

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“Thought provoking insights into the area of Customer Service and Field Service”

Jamie Morais, Regional General Manager, Nissan Motors

"An excellent platform to showcase our products and capabilities with an outstanding mix of senior attendees."

Scott Sobera, SVP of Sales, Help Lightning
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The Field Service Asia Experience

Embracing Digital Disruption

Highly Interactive ‘How To’ Roundtable Discussions

Cutting Edge Technology Demonstrations

Be Inspired – Our Featured 2018 Keynotes Included:

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Hank Stokbroekx
VP of Enterprise Services 
Huawei
How to prosper when fast unpredictable change is a certainty

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Mynool Hossain
Vice President, Customer Experience
Robi Axiata
Achieving a complete omnichannel customer experience

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Anila Frederick
Head of Customer Service Operations 
Telstra
Is there a glass ceiling for women field service professionals?

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Pierre Betoliere
Head of Field Service Operations, APAC, Middle East, Africa & South America 
Schneider Electric
Internal training and development programmes that motivate and retain top talent

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Francis Ngkaion
Regional Head of Service Operations 
Caterpillar
What will the next 5 years bring?

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Sudheer Shetty
Director of Service Transformation, APAC 
OTIS
How to seamlessly align service, sales, and marketing

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Jamie Morais
Head of After Sales Dealer Operations, APAC
Nissan
Monitoring and managing customer satisfaction

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Jaco Bierman
Head of Service Operations, ASEAN
GE Healthcare 
Change management to gain a competitive edge

A MUST NOT MISS FOR 2018

Azran Osman-Rani

- TEDx Speaker, Ex-CEO, iflix & Air Asia X

Giving an exclusive talk on Harnessing the power of diversity and inclusion for innovation

180+

Heads of Field Service

250+

Attendees

45+

Interactive Roundtable Discussions

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Days of inspiring content, networking and fun!

Who Attends Field Service Asia

From the largest organizations in manufacturing, telecoms and residential/commercial services, to small and medium-sized companies, Field Service Asia is for organizations who want world-class service and field operations.

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“Provides first class insights and solutions for future challenges combined with the power of human networks"

Toshio Ono, Head of Service Engineering Group, Customer Support, Mitsubishi Aircraft Corporation