What is Field Service?
Where the top minds from Asia’s biggest manufacturers, telecoms and residential/commercial services gather to brainstorm how to build world-class service and support operations. With innovative content focused on transforming service priorities, Field Service Asia is designed to help take your programme from a traditional customer care center to a revenue generating resource.
“A must-attend event and definitely a value-add for our service in APAC - the smaller group formats in particular are the most beneficial to me"Martin Fischer, VP Global Service and Customer Care, Zeiss Microscopy
Be Inspired. Learn From:
VP of Enterprise Services
How to prosper when fast unpredictable change is a certainty
Sze Shong Ng
Global Director of After Sales Support
AI techniques to enhance customer support
Head of Customer Service Operations
Is there a glass ceiling for women field service professionals?
Head of Field Service Operations, APAC, Middle East, Africa & South America
Internal training and development programmes that motivate and retain top talent
Regional Head of Service Operations
What will the next 5 years bring?
Director of Service Transformation, APAC
How to seamlessly align service, sales, and marketing
VP of Technical Services, APAC, Japan, & Greater China
How to use digital technology to increase service revenues
Chief Technical Officer
Change management to gain a competitive edge
Heads of Field Service
Interactive Roundtable Discussions
Days of inspiring content, networking and fun!
Who Attends Field Service Asia
From the largest organizations in manufacturing, telecoms and residential/commercial services, to small and medium-sized companies, Field Service Asia is for organizations who want world-class service and field operations.
“Provides first class insights and solutions for future challenges combined with the power of human networks"Toshio Ono, Head of Service Engineering Group, Customer Support, Mitsubishi Aircraft Corporation