Generate Leads. Develop Opportunities. Close Business

The Most Interactive Field Service Conference in Asia

From beautiful Sentosa, Singapore, Field Service Asia is where you'll find valuable connections in a fun environment.

“By far the leading Field Service conference in Asia”
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“Really inspiring to see so much customer focus”
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“Unbeatable opportunity to showcase our products and capabilities”
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What is Field Service Asia?

A community of Field Service professionals – Heads of Customer Success, Service and Support – from the top 100 Asian Manufacturing, Telco, Utilities and Oil & Gas companies sharing best practice.

Don’t miss this opportunity to listen to inspirational stories and take part in small, interactive working groups to drive forward your field service strategies, update your service excellence knowledge, delight your customers and drive profitability!

2019 Featured Speakers Included

Stephen Caulfield

Global Head of Field Services
Dell Technologies

Chetan Makam

Global VP of Service
Terumo

Gaurav Iyer

VP of Service Management
Speedcast

Christiane Joussemet

Head of Customer Excellence, APAC
Fuji Xerox

Wang Yan

Overseas Service Director
Haier

Margaret Dizon

VP of Customer Field Services, Broadband Business

Globe Telecom

Digby Wilson

Principal, Field Service Delivery
Telstra

Sunil Joglekar

Head of Network Support & Customer Acquisition
Tata Power

Suman Kargupta

Head of Service Experience
Reliance Jio

Jimmy Auw

Head of Service Operations, Central APAC
Lenovo

Rebecca Ullman

GM of Customer Operations & Service Excellence, Australia
Canon

Jamie Morais

APAC Head of Aftersales Dealer Operations
Nissan

What You'll Learn

At Field Service Asia, we are obsessed with ensuring we are discussing your top challenges to find results to bring back to your business.

You’ll figure out how to:

Master connected service and IoT to provide better service and drive revenue and growth

Master the diverse Asian workforce to build a culture of customer success and empower your workforce

Master the voice of the customer to delight them at every touchpoint

The Field Service Asia Experience

Unrivalled Content

Through small-group formats, learn how companies in Asia are transforming their service & operations from a pure product focus to a customer outcome-based focus.

Learn from ‘Who’s Who’ in Asia

In just 2.5 days, you will be connected to more service  leaders from top companies to you help shape the future of your industry amongst your peers.

Cutting Edge Technologies

Through peer-to-peer discussions, you’ll discover how your colleagues are using digital technology like IoT and remote diagnostics to increase service revenues, improve service operations and enhance customer experience.

Bring the Team

Companies are sending teams to Field Service Asia in November to develop integrated strategies to achieve service excellence and drive profitability.

Individual

Service and
Support Teams

See into the future of Field Service 

Demo The Tech That is Driving Service Innovation

Return to the Office Inspired and Armed with Immediate Action Items

Divide and Conquer Sessions Tracks for Maximum Learning

Collaborate On-Site for Total Strategic Alignment

Equip Your Team With Strategies for 2020 and Beyond

Save over 50% Per Person to Attend

Who Attends Field Service Asia

From the largest organizations in manufacturing, telecom, utilities and oil & gas, to small and medium-sized companies, Field Service Asia is for organizations who want world-class service and customer experience operations.

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180+

Heads of Field Service

250+

Attendees

45+

Interactive Roundtable Discussions

3

Days of inspiring content, networking and fun!

Our Sponsors: