Mediacenter

Need help getting approval to attend? We appreciate that time out of the office can be difficult to justify, especially with the constant pressures of return on investment and time. This is why we have put together this short letter for you to use in your internal decision-making process, if needed. Hope it's useful.

With job titles such as CEO Mobility Customer Service, Senior Vice President - Global Service & Customer Care, Director of Customer Experience, Head of Field Support, Head of Operations, Vice President, Customer Service & Support, Field Service Asia is the only APAC conference dedicated to the service, support & customer care industry.Click on the thumbnail to find out more attendee information for Field Service Asia 2018.

In this first ever Field Service Asia Innovation Briefing, we give you a snapshot of how Asia is the new up and coming marketplace for field service, and how a few advanced service technologies are supplying instant communication, seamless cross-channel support, unique customer journeys, and a higher degree of transparency to their customers. 

The perfect selection of topics delivers actionable solutions to address the biggest field service challenges currently facing us.Christian Schmid, Head Global Service Operations, Belimed AGClick on the thumbnail to see what happened at Field Service Asia 2017 and what is to be expected in 2018.

If you missed Bosch Security Systems Service Contract Director Coen Jeukens' opening keynote at the last Field Service Asia, click on the thumbnail to see what he had to say about being relevant and creating value.

How do you choose the right service-based model to drive revenue and growth? If you missed Ronald Zielinski, VP - Global Customer Service, Coherent last year, now's your chance to have a look at his presentation.

Ford's Director - Reliability Analytics Vasiliy Krivtsov shared how to optimize preventive maintenance schedules in field service operations to increase reliability/availability of equipment at last year's Field Service Asia.Click on the thumbnail to find out.

I attend many conferences per year, but if I could only attend one event per year it would be Field Service.- Joe Arcuri, District Sales Manager, Click SoftwareClick on the thumbnail to see what happened at Field Service Asia 2017 and what you can expect in 2018.