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Field Service Management During A Crisis - Post Summit Q&As

This definitive report contains the responses to all the questions posted by the live audience during the Field Service Asia Virtual Summit that took place on 21-22 July 2020.

Innovate Your Way Out Of The COVID-19 Crisis

For field service organisations, the COVID-19 situation presents not only challenges but opportunities, for those in the sector who are willing to embrace change. This report presents the main findings based of the research "Innovate your way our of the Covid-Crisis", conducted by Field Service Asia, Field Service News, and MoreMomentum.

Transforming The Customer Experience with connected Field Service in 2020 and beyond

In this insights report, we bring you the condensed takeaways from a joint webinar by Salesforce and Field Service Asia. The webinar explores how organisations can continue to deliver excellent customer service, even as the global pandemic placed societies into lock down.

The Woman behind Fuji Xerox

As part of our #IWD initiative, we spoke to the amazing women leaders behind the biggest brands to find out what motivates them every day, how they succeed in bringing value to their company, and how they are helping women like them do the same.In this short interview, we spoke to Christiane Joussemet, Head of Customer Excellence, APAC Fuji Xerox