Field Service Asia 2019

12 - 14 November, 2019

Amara Sanctuary Resort Sentosa, Singapore

65 6722 9455

Bjorn Ten Tusscher, Head of Service, SEA & Pacific at TRUMPF

Bjorn Ten Tusscher


Head of Service, SEA & Pacific
TRUMPF

Check out the incredible speaker line-up to see who will be joining Bjorn.

Download The Latest Agenda

Day 1- Wednesday 13th November 2019

Wednesday, November 13th, 2019


3:50 PM Case Study Interactive: How to invest and put together the right training and management techniques to turn your service techs into revenue generating machines


•How to redefine sales to provide more value to the customer
•How to educate your field service reps about the market and the available options
•How to instil a culture of genuinely trying to solve customer problems, even if it means they might buy a different product
•How to best incentivize your service techs to contribute to the pre-sales process 

Day 2- Thursday 14th November 2019

Thursday, November 14th, 2019


2:20 PM Thailand - Panel Interactive: Service as the engine growth for Thailand – How can the potential of the service sector be unleashed? And how can you position yourself to win?

In this innovative and interactive format, spend 25 minutes listening to a best-practice panel discussion before the moderator challenges you as an audience to find a solution to one of their key challenges. You’ll then engage in a small interactive roundtable discussion before each group presents its conclusions to the audience. You will surely be able to take away different approaches to the same challenge from your fellow industry peers.