Field Service Asia 2019

12 - 14 November, 2019

Amara Sanctuary Resort Sentosa, Singapore

65 6722 9455

Jamie Morais, APAC Head of Aftersales Dealer Operations at Nissan

Jamie Morais


APAC Head of Aftersales Dealer Operations
Nissan

Check out the incredible speaker line-up to see who will be joining Jamie.

Download The Latest Agenda

Day 2- Thursday 14th November 2019

Thursday, November 14th, 2019


2:20 PM Thailand - Panel Interactive: Service as the engine growth for Thailand – How can the potential of the service sector be unleashed? And how can you position yourself to win?

In this innovative and interactive format, spend 25 minutes listening to a best-practice panel discussion before the moderator challenges you as an audience to find a solution to one of their key challenges. You’ll then engage in a small interactive roundtable discussion before each group presents its conclusions to the audience. You will surely be able to take away different approaches to the same challenge from your fellow industry peers.

1:30 PM Medical Panel Interactive: How can you meet customers’ growing expectations and deliver the proactive care they expect at the press of a button?

In this innovative and interactive format, spend 25 minutes listening to a best-practice panel discussion before the moderator challenges you as an audience to find a solution to one of their key challenges. You’ll then engage in a small interactive roundtable discussion before each group presents its conclusions to the audience. You will surely be able to take away different approaches to the same challenge from your fellow industry peers.

2:20 PM Automotive Boardroom: Service with a swipe – How can you deliver a comfortable, fast and invisible aftersales experience that makes the inconvenient, convenient?

In this innovative and interactive format, spend 25 minutes listening to a best-practice panel discussion before the moderator challenges you as an audience to find a solution to one of their key challenges. You’ll then engage in a small interactive roundtable discussion before each group presents its conclusions to the audience. You will surely be able to take away different approaches to the same challenge from your fellow industry peers.