Field Service Asia 2019

12 - 14 November, 2019

Amara Sanctuary Resort Sentosa, Singapore

65 6722 9455

Jan van Veen, Co-Founder & Managing Director at moreMomentum

Jan van Veen

Co-Founder & Managing Director

Check out the incredible speaker line-up to see who will be joining Jan.

Download The Latest Agenda

Day 1- Wednesday 13th November 2019

Wednesday, November 13th, 2019

3:30 PM Heavy Equipment – Fireside Chat: Driving revenue and growth – How cay you Integrate next gen tools and technologies to drive heavy equipment service performance improvements?

In this innovative and interactive format, spend 25 minutes listening to a best-practice panel discussion before the moderator challenges you as an audience to find a solution to one of their key challenges. You’ll then engage in a small interactive roundtable discussion before each group presents its conclusions to the audience. You will surely be able to take away different approaches to the same challenge from your fellow industry peers.

Day 2- Thursday 14th November 2019

Thursday, November 14th, 2019

9:30 AM Keynote Panel: How can you improve revenue generation through service contract negotiations, design, and delivery?

The wall between sales and service activities is crumbling within many companies. Organizations are recognizing the potential of field service as a source of new revenues – and a valuable tool in strengthening customer loyalty. In this panel, you will hear from our panel of experts the opportunities enabled by better integrating service and sales activities, the challenges of realizing this revenue, and provides information on the tools, software, and strategies that top-performing companies utilize to grow that revenue. 
•How can you use contract service negotiations to generate real value for your organisation?
•How can you achieve cost, waste and risk reduction as well as process simplification and improved delivery?
•How can you build a compliant and clear contract by engaging the right stakeholders and partners?
•How can you create an effective communication channel between your suppliers & business partners for better contract execution?

Focus Day - Tuesday, 12 November 2019

Tuesday, November 12th, 2019

1:20 PM Panel: Prepare your check-list- What questions should you be asking to fully recognise the pros and cons of each initiative?

We already know that for a company to thrive, it's not only needed to adopt new technology to make processes more efficient, but one of the most important aspects is how willing your stakeholders are to adapt to change, and what is needed to make the execution easier. Listen to our panel of experts, who will help you prepare your questions to ensure you fully recognise the pros and cons of choosing a technology platform: 
•The technology paradigm – How can you establish which initiative you should be supporting and why?
•When evaluating new technology platforms, what are the key areas you should be testing and looking out for? 
•What different technology platform models can help you prosper?
•How can you establish what platform is best suited to fit into your current workflow?
•What is your decision making process in choosing which vendor to use?
•What do you think is the next big thing in field service?