Field Service Asia 2019

12 - 14 November, 2019

Amara Sanctuary Resort Sentosa, Singapore

65 6722 9455

Jordan Argiriou, Head of Service, APAC at Qiagen

Jordan Argiriou

Head of Service, APAC

Check out the incredible speaker line-up to see who will be joining Jordan.

Download The Latest Agenda

Day 1- Wednesday 13th November 2019

Wednesday, November 13th, 2019

2:30 PM 14:30 Case Study: Advanced mobile field service – How to use mobile field service to increase employee efficiency, while saving time, money, and effort

QIAGEN's automated systems and consumable products empower customers to transform raw biological samples into valuable molecular information. More than one billion biological samples are estimated to already have been prepared or analyzed using QIAGEN technologies in laboratories around the world. They market more than 500 core consumable products as well as a number of instrument solutions to customers in 100 countries. Jordan is responsible for service solutions in APAC, with his main focus being the enhancement of their strong QIAGEN brand. He works closely with their service experts both locally and globally to improve their overall offerings, enabling their valuable customers to make improvements in life possible. In this interactive session, you will hear Jordan shed light on: 

•How to  complete functionality across any device—or even multiple devices at the same time
•How to use cloud technology to store programs and data off-site, enabling your agents complete access remotely via the internet
•How to book appointments and create work orders with almost no effort
•How to use real-time mobile monitoring to instantly identify situations that require attention