Kumaran Kandasamy

Kumaran is responsible for the P&L activities of India’s technical services business. He builds the pipeline, incubation opportunities and transformational account support. He is partnering with Sales in supporting customers and enabling partners. He leads the Technical services delivery in India, manages in country escalations and trains the partners and customers on TAC practices & new technologies. He is also responsible for smart service deployments, renewal and adoption. He drives several programs to improve customer loyalty, gross margin and revenue. And he had grown market place [cisco online store] business in 10 fold