Pol Llahuna

Schneider Electric is leading the Digital Transformation of Energy Management and Automation in Homes, Buildings, Data Centers, Infrastructure and Industries. With global presence in over 100 countries, Schneider is the undisputable leader in Power Management – Medium Voltage, Low Voltage and Secure Power, and in Automation Systems.  They  provide integrated efficiency solutions, combining energy, automation and software. With 24.7 Billion Euro of revenue (2016) and more than 144.000 employees, Schneider  is a European multinational corporation that specializes in energy management, automation solutions, spanning hardware, software, and services.

Pol is the Global Lead for Field Service Logistics Transformation responsible to deploy Fast Delivery Capabilities to sustain Business opportunities. In terms of sales, our business is around 2.3 Billion Euros.

He aligns their Global Strategy with each of the regions that manage Field Service Supply Chain operations.

The main projects they are working on now are:

• Global Field Service Network: Establish the optimal footprint cross Business Units in a Global perspective increase Same Day Delivery coverage by using Forward Stocking Location networks in each region and to place the Global Field Service Hubs connecting the main sources with the destination countries/regions ensuring the right execution of the flows reducing total End To End Lead Times while seeking for Tax and Cost opportunities.

• Global Standard Operating Procedure: Standardize Field Service Operations across the Schneider Network by ensuring compliance to the global standards on Customer Satisfaction and Quality Management, Warehousing, Transportation, Packaging, Labelling and Returns.

• Develop Standard Logistic Offer and Customer Process Capabilities for Field Service Business

• Deploy Parts Planning Tool in China as a Proof of Concept prior to deploy it elsewhere.

They have created a vertical Field Service Supply Chain Organization in all regions to support specific requirement and build specific Capabilities for Field Service Business. They are covering in China, India, Pacific and North America more than 50% of the critical orders in a same day coverage using their extended service footprint. The rest of the regions are in progress to reach those levels.