Day 1- Wednesday 13th November 2019
Wednesday, November 13th, 2019
In this innovative and interactive format, spend 25 minutes listening to a best-practice discussion before the moderator challenges you as an audience to find a solution to one of their key challenges. You’ll then engage in a small interactive roundtable discussion before each group presents its conclusions to the audience. You will surely be able to take away different approaches to the same challenge from your fellow industry peers.
Get an “outside-in” unique point of view to discover diverse thinking that can transform your mindset—for both you and your business
Day 2- Thursday 14th November 2019
Thursday, November 14th, 2019
The wall between sales and service activities is crumbling within many companies. Organizations are recognizing the potential of field service as a source of new revenues – and a valuable tool in strengthening customer loyalty. In this panel, you will hear from our panel of experts the opportunities enabled by better integrating service and sales activities, the challenges of realizing this revenue, and provides information on the tools, software, and strategies that top-performing companies utilize to grow that revenue.
•How can you use contract service negotiations to generate real value for your organisation?
•How can you achieve cost, waste and risk reduction as well as process simplification and improved delivery?
•How can you build a compliant and clear contract by engaging the right stakeholders and partners?
•How can you create an effective communication channel between your suppliers & business partners for better contract execution?