Stephen is responsible for Dell’s Global Field Services business and manages the delivery of warranty break fix services and Partner delivered Deployment services for Dell’s customers globally. He also provides executive leadership for Dell’s Bratislava site (Dell’s largest European site) where he acts as General Manager. Stephen plays a very active role in promoting diversity within Dell and is one of the founding executive members of Dell’s MARC program globally and in EMEA. He was recently nominated for a Courageous Leader award by the US organization White Men as Full Diversity Partners. Stephen is also a member of the Catalyst Europe Advisory Board (CEAB).
Stephen’s professional career in the Information Technology Services industry spans more than 30 years and includes a diverse range of areas such as IT training, Operations, Managed Services & Warranty Services. Stephen joined Dell in 2002 and, prior to his current role, led EMEA Field Services business as well as holding a number of other leadership roles in Dell Services. Prior to joining Dell Stephen held numerous Programme Management positions in Bank of Ireland, Compaq and Digital.
Stephen currently lives in South Moravia in the Czech Republic with his wife Petra and 3 daughters.
Check out the incredible speaker line-up to see who will be joining Stephen .
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