General Manager, Strategy and Business Operations Chorus
Vanessa is a senior Executive focused on driving Chorus’ key strategic priorities of improving customer experience, embedding continuous end-to-end business improvement and enabling new growth opportunities. She leads the strategy, regulatory, transformation, customer experience and migration teams from early 2018.
With nearly 20 years experience in the industry, Vanessa has played leading roles in significant change environments. She’s an expert in complex stakeholder strategies and policy change interplays with commercial operations, particularly regulated infrastructure businesses. She’s played various roles in governance and organisational change during her career in the public and private sectors. She was the General Counsel & Company Secretary at Chorus between 2011 and 2018 leading a range of functions and programmes including the turnaround in 2015 of the regulatory decisions that implied a billon dollar funding gap. As a leader Vanessa is passionate about people and culture. She takes a values-based and outcomes-focused approach. She is an Associate Certified Coach (ACC) and a member of the International Coach Federation. She’s actively involved in the development of others both inside and outside her organisation. Vanessa has an LLB (Hons), postgraduate certificates and is a member of the New Zealand Institute of Directors and a Graduate of the Australian Institute of Company Directors.
Check out the incredible speaker line-up to see who will be joining Vanessa.
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