Field Service Asia 2023

November 7 - 8, 2023

Equarius Hotel, Sentosa, Singapore

Past Speakers (2019)

Asian Headquartered Companies

Chetan Makam, Global VP of Service at Terumo

Chetan Makam

Global VP of Service
Terumo

Gaurav Iyer, VP of Service Management at Speedcast

Gaurav Iyer

VP of Service Management
Speedcast

Digby Wilson, Principal, Field Service Delivery at Telstra

Digby Wilson

Principal, Field Service Delivery
Telstra

Wang Yan, Overseas Service Director at Haier

Wang Yan

Overseas Service Director
Haier

Rebecca Ullman, GM of Customer Operations & Service Excellence, Australia at Canon

Rebecca Ullman

GM of Customer Operations & Service Excellence, Australia
Canon

Margaret Dizon, VP of Customer Field Services, Broadband Business at Globe Telecom

Margaret Dizon

VP of Customer Field Services, Broadband Business
Globe Telecom

Jimmy Auw, Head of Service Operations, Central APAC at Lenovo

Jimmy Auw

Head of Service Operations, Central APAC
Lenovo

Sunil Joglekar, Head of Network Support & Customer Acquisition at Tata Power

Sunil Joglekar

Head of Network Support & Customer Acquisition
Tata Power

Jamie Morais, APAC Head of Aftersales Dealer Operations at Nissan

Jamie Morais

APAC Head of Aftersales Dealer Operations
Nissan

Christiane Joussemet, Head of Customer Excellence, APAC at Fuji Xerox

Christiane Joussemet

Head of Customer Excellence, APAC
Fuji Xerox

Carly Irving, General Manager, Customer and Market Operations at Energy Queensland

Carly Irving

General Manager, Customer and Market Operations
Energy Queensland

Suman Kargupta, Head of Service Experience at Reliance Jio

Suman Kargupta

Head of Service Experience
Reliance Jio

Anila Fredericks, Principal, International Service Centres at Telstra

Anila Fredericks

Principal, International Service Centres
Telstra

Bharati Amarnani, Customer Service Operations Manager at Circles.Life

Bharati Amarnani

Customer Service Operations Manager
Circles.Life

Naimish Rajyaguru, National Service Head at Symphony Limited

Naimish Rajyaguru

National Service Head
Symphony Limited

Mynool Hossain, Vice President, Customer Experience at Robi Axiata

Mynool Hossain

Vice President, Customer Experience
Robi Axiata

Flora Chen, Workorder Process Innovation at Haier

Flora Chen

Workorder Process Innovation
Haier

Vanessa Oakley, General Manager, Strategy and Business Operations at Chorus

Vanessa Oakley

General Manager, Strategy and Business Operations
Chorus

Anggun Himawan, Head of Customer Experience at XL Axiata

Anggun Himawan

Head of Customer Experience
XL Axiata

International Headquartered Companies

Mark van der Wolf, Global Head of Service and Projects at Moba Group

Mark van der Wolf

Global Head of Service and Projects
Moba Group

Ron Zielinski, VP, Global Customer Service at Coherent

Ron Zielinski

VP, Global Customer Service
Coherent

Pascal Lancelot, Head of Service Management at Schindler

Pascal Lancelot

Head of Service Management
Schindler

Sae Kwon, VP of Technical Services, APAC, Japan, & Greater China at Cisco

Sae Kwon

VP of Technical Services, APAC, Japan, & Greater China
Cisco

Stephen Caulfield, Global Head of Field Services at Dell Technologies

Stephen Caulfield

Global Head of Field Services
Dell Technologies

John Brunkard, Head of Customer Success, SEA, Taiwan, Hong Kong & Korea at Red Hat

John Brunkard

Head of Customer Success, SEA, Taiwan, Hong Kong & Korea
Red Hat

Sudheer Shetty, Director of Service Transformation, APAC at OTIS

Sudheer Shetty

Director of Service Transformation, APAC
OTIS

Alain Bienfait, Head of Service, APAC at KONE

Alain Bienfait

Head of Service, APAC
KONE

Jordan Argiriou, Head of Service, APAC at Qiagen

Jordan Argiriou

Head of Service, APAC
Qiagen

Enrico Dick, IT Senior Manager Sales & Service Solution at MTU Asia Pacific

Enrico Dick

IT Senior Manager Sales & Service Solution
MTU Asia Pacific

Sachin Mallya, Director- Technical Service, Asia Pacific at Johnson & Johnson

Sachin Mallya

Director- Technical Service, Asia Pacific
Johnson & Johnson

Carole Lebraud, Head of National Operations Centre, Field Services, Australia at Schneider Electric

Carole Lebraud

Head of National Operations Centre, Field Services, Australia
Schneider Electric

Deepa Renjen, Director of Digital Operations and Processes at GE Healthcare

Deepa Renjen

Director of Digital Operations and Processes
GE Healthcare

Ravinthran Dhamodaram, Director of Service, ASPAC at Ortho Clinical Diagnostics

Ravinthran Dhamodaram

Director of Service, ASPAC
Ortho Clinical Diagnostics

Bjorn Ten Tusscher, Head of Service, SEA & Pacific at TRUMPF

Bjorn Ten Tusscher

Head of Service, SEA & Pacific
TRUMPF

David Harding, Area Service Director at Abbott Diagnostic

David Harding

Area Service Director
Abbott Diagnostic

Nima Bahadori, Head of Digital Business, Singapore at Schindler Lifts

Nima Bahadori

Head of Digital Business, Singapore
Schindler Lifts

Daryl Check, Executive, Service Delivery TSS Asia Pacific, Global Technical Services (GTS) at IBM

Daryl Check

Executive, Service Delivery TSS Asia Pacific, Global Technical Services (GTS)
IBM

Pol Llahuna, Field Service Logistics & Network Design Manager at Schneider Electric

Pol Llahuna

Field Service Logistics & Network Design Manager
Schneider Electric

Industry Experts

Ben Hartman, Sales Manager, APAC at Astea International

Ben Hartman

Sales Manager, APAC
Astea International

Atul Tuli, VP & Head of Customer Experience, South Asia at SAP

Atul Tuli

VP & Head of Customer Experience, South Asia
SAP

Paulraj Rathinasamy, Global CTO at Ducont Systems

Paulraj Rathinasamy

Global CTO
Ducont Systems

Marne Martin, President Service Management at IFS

Marne Martin

President Service Management
IFS

Matthew Porta, Product Director, APAC at Salesforce

Matthew Porta

Product Director, APAC
Salesforce

Alex Leroux-McCarroll, Regional Head of APAC at SightCall

Alex Leroux-McCarroll

Regional Head of APAC
SightCall

Rama Krishna Chiniarlapalla, CEO & Co-Founder at Spoors

Rama Krishna Chiniarlapalla

CEO & Co-Founder
Spoors

Jan van Veen, Co-Founder & Managing Director at moreMomentum

Jan van Veen

Co-Founder & Managing Director
moreMomentum

Aik Kong, Principal Architect at Workforce Delta

Aik Kong

Principal Architect
Workforce Delta

John Higgs, VP of Asia Pacific & Japan at RealWear

John Higgs

VP of Asia Pacific & Japan
RealWear

Larry Lai, Enterprise Account Executive at LogMeIn

Larry Lai

Enterprise Account Executive
LogMeIn

Kris Odland, Editor-in-Chief at Field Service News

Kris Odland

Editor-in-Chief
Field Service News

Rajiv Niles, Senior Director, Solution Architecture at ServiceMax

Rajiv Niles

Senior Director, Solution Architecture
ServiceMax

Vijay Iyer, Head of Customer Experience Specialists, Asia & India at Salesforce

Vijay Iyer

Head of Customer Experience Specialists, Asia & India
Salesforce

Kevin Rad, Service Management Practice Lead at ECENTA

Kevin Rad

Service Management Practice Lead
ECENTA

Thorsten Wewers, CEO at ECENTA

Thorsten Wewers

CEO
ECENTA

Raghavendran Gurumani, Co-founder and CTO at Zuper

Raghavendran Gurumani

Co-founder and CTO
Zuper

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.